Support for Model: HPS9000E/A

Dyna Home Power System Tri-Fuel Portable 9kw Generator

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  1. Question

    norm g

    I have all of the sudden have to turn the propane/natural gas needle valve screw every time I want to start my gen. I open it up to start it then close it down some to run. every time weather it is wormed up or from a cold start. I run on propane any ideas?

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    • Dale Riebel

      Admin Dale Riebel

      Norm,

      Thank you for your inquiry. There are a few things you want to check. First you would verify that your fuel pressure meets the requirements of 7-11 inches of water column (4-6 oz.) pressure. If that is correct I would adjust the valves on the engine if this has not been done in the past. Part of the maintenance schedule for your engine is to adjust the valves periodically. The fuel is drawn through the demand regulator by engine vacuum when the engine is turning over. If this has not been done on your engine it could be a contributing factor. Lastly you could take the demand regulator apart and check the diaphragm to see that it is still pliable and no bugs have made it a home. The diaphragm can become brittle as it ages.

      I’ve added an instruction sheet for adjusting the valves to “Support for Model HPS9000E/A” for your convenience.

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  2. Question

    Peter Decrem

    Can you please show where the fuel valve is on the 9000. Thanks

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    • Dale Riebel

      Dale Riebel

      Peter,
      If you click on the parts list for this product it is illustrated on page two. It is under the fuel tank right above the battery.

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  3. Question

    Richard Rosenblum

    My generator is running a bit slow 59 he unloaded and the voltage is low 110 v unloaded. I live in Hawaii and maintenance is very difficult. How can I adjust the speed to the spec.

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  4. Question

    Christopher Reimer

    The generator runs at 60hz, 145-150 volts unloaded. Put a decent load (heat gun), the engine slows, maintains 60hz, and volts drop to 120-129. How do I get the generator to maintain 120 volts loaded and unloaded.

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    • Dale Riebel

      Dale Riebel

      Christopher, please double-check your frequency at no load, half-load and full-load. It doesn’t make sense that you have the same frequency with no-load and loaded. No-load frequency should be set at a maximum of 62 hertz with half-load frequency at 60 hertz. Full load frequency should be around 58 hertz.

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    • Christopher Reimer

      Dale, I checked the frequency loaded: 60hz. I am less concerned about that, than the high voltage. My boiler won’t accept the high voltage. Do you think that is a bad capacitor or a bad voltage regulator?

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    • Dale Riebel

      Dale Riebel

      Christopher, please contact our Technical Support Department @ 507-357-8334 or email Dan Curran [email protected].

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    • Christopher Reimer

      Will do, Thanks. FYI, I replaced all three capacitors and it didn’t make a difference (no surprise and the old capacitors tested good for micro Fahrads

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    • Dale Riebel

      Dale Riebel

      Christopher, please contact our Technical Support Department @ 507-357-8334 or you can find a local Winco Service Dealer by using our “Dealer Locator” on this website.

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    • Shawn Morin

      Love to know the fix I have the same issue. Thanks

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    • Dale Riebel

      Dale Riebel

      Shawn, please contact our Technical Support Department @ 507-357-8334. They will be happy to assist you in troubleshooting or provide you your closest Winco Service Dealer.

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  5. Question

    Michael Keith

    Is there more rhan one fuel valve on this generator and where can i get a owners manual?

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    • Dale Riebel

      Dale Riebel

      Michael, the operators manual and parts list are on the left side of the product page under “downloads”. There is only one gasoline fuel valve below the fuel tank.

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  6. Question

    Neil

    Where do I get the operating and part manuals for HPS9000E/A ?

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  7. Question

    Mike Martz

    What is the maximum length 1/2 inch rubber propane line that can be used to run an HPS 9000 E/A generator? Thanks

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  8. Question

    Roger Wood

    I recently had to replaced 1/2 hp submersible pump with a 1 HP pump. I have used the DYNA 9000 for ears with no problems. On our first power outage I was unable to det the pump to start. Do I need a larger generator? If so how large of a generator is needed to run a 1 HP submersible pump. Thanks

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  9. Question

    Michael Keith

    I’ve changed fuel,fuel filter, and spark plug. Fuel will not come to carburetor. I tried starting fluid for a quick primer. No luck. What am I missing?

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  10. Question

    Michael Keith

    Is my winco 9000 e/a portable generator supposed to run at same speed with load or without. I plugged a electric drill pulled the trigger. The drill worked fine. No change in engine speed. Is this normal? Thanks

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    • Dale Riebel

      Dale Riebel

      Michael, the governor on the engine will compensate for any load applied to the generator to keep the engine running at the proper speed. Light loads such as a drill should not affect the speed. This would be normal operation. If you apply a large load such as starting a larger electric motor, you will notice a temporary reduction in engine speed, however the engine should recover rather quickly. Please contact our Technical Support Department @ 507-357-8334 for further assistance if needed.

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  11. Question

    David Linzy Trowbridge

    Not producing electricity and tried flashing the system. No issues whatsoever until today when the power went out. Plugged it in and no power out.

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  12. Question

    Rick

    What is the THD on the output for this unit? Some one is selling one nearby by and I cant find this info anywhere.

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  13. Question

    Jerry Nixon

    I need two 15051-000 capacitors for a HPS9000E/A generator. Two of the three are testing bad.

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  14. Question

    Barry

    How long can this unit be run?

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    • Dale Riebel

      Dale Riebel

      Barry, the engine burns 1.3 gallons of gasoline per hour. The fuel tank is 4.5 gallons. Therefore, approximately 3.5 hours run time on a full tank of gasoline. If you need more technical support, please contact our Technical Support Department @ 507-357-8334 or [email protected].

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  15. Question

    Seth Beckman

    What is the main jet size in the carburetor on this model?

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