Support for Model: PSS12/A

12kw Air-Cooled Package Standby System

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  1. Question

    Rob Deiter

    How do I separate the generator for the motor

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    • Dale Riebel

      Admin Dale Riebel

      Rob,

      Thank you for your inquiry. The armature/rotor is taper mounted to the engine crank shaft and held in place the bolt running down the middle of it. Remove the bolt or nut and washer before continuing. You will need a flat metal bar and good steel hammer. Insert the flat metal bar between the end of the armature/rotor and the engine, so that is rests on the engine crank shaft. Strike the metal bar crisply with a steel hammer. This will set up a vibration in the hardened crank shaft, the vibration should break the seat between the armature/rotor taper and the engine crank shaft taper. If more specifics are needed please call our Service Department at 507-357-6831 and one of our technicians will be happy to offer further explanation.

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  2. Question

    Jim Savlen

    Do you know where I could get a ‘ECM 16294-001’ board for my ‘PSS12’ generator?

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    • Dale Riebel

      Dale Riebel

      Jim, you can order parts from our Service Department @ 507-357-6831 or use our “Dealer Locator” and get the part from a Winco Dealer.

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  3. Question

    David T

    Why cant I find an authorised dealer within 300 miles of me in Connecticut for repairs or parts? Where can I buy a part # 23048-000 among other things??

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