WINCO Generators is an equal opportunity employer. We offer great benefits including health, dental, and vision packages, 401k, life and disability insurance. Click on the Apply Now button to fill out an application or you can stop by and fill one out! For any questions, please contact our HR Department at 507-357-6821.
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PRODUCTION SUPPORT – SERVICE DEPT
The Product Support Associate will gather and provide thorough documentation and customer feedback of issues to be entered into company databases. The Product Support Associate will treat customers with complete dignity and respect at all times. The Product Support Associate takes phone calls and emails from Winco dealers and owners of Winco Generator Sets, and assists customers with troubleshooting and repair of Winco Generator Sets and Accessories based on symptoms.
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PART SALES
In collaboration with the Service Manager. The Part Sales position keeps the part information up to date in the Epicor system. The Part Sales oversee parts and sales growth within the company by setting up new vendors and create PO’s for dropship. Part Sales will assist customers with troubleshooting and repairing of generators based on symptoms received via telephone or email.
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WARRANTY ADMINISTRATOR
In collaboration with the Service Manager. The Warranty Administrator will process claims threw the process of case flow. This position will assist customers with troubleshooting and repairing of Winco Generator Sets and Accessories based on symptoms received via telephone or email.
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SERVICE & PARTS ASSOCIATE
Candidate will work closely with Service Department Team Members to learn Winco Product Lines past and present. Candidate will learn to navigate Company Website and Literature efficiently. Candidate will field customer Calls/Emails and enter Parts Orders, Provide Technical/Troubleshooting Assistance, and forward calls to other Team Members as appropriate. Candidate will receive training on programming Genset Control Modules & Governor Controllers. Other departmental duties and opportunities as directed by the Service Manager.
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Thank you for your interest in a career with WINCO. Please visit our website often to learn more about employment opportunities with our company, and information on how to apply.