Mark your calendars, WINCO has two services schools coming up!
We were sad that we were unable to host Service School this month. As our state starts to open up, with have started to look at our future Service Schools. We have revised our August class
AUGUST 19th – 20th
Focus on our air-cooled units
Hands on training
Meet our staff and tour the factory
Dinner hosted the first night
August is a good time to visit Minnesota, weather is usually nice and warm. It snowed one August in 1945 but that was up by Canada, you should be safe!
NOVEMBER 11th – 12th
Focus on our liquid-cooled units
Hands on training
Meet our staff and tour the factory
Dinner hosted the first night
We recommend bringing a laptop and multimeter to our classes. For more information contact your WINCO Account Manager.
We have added more information tools on the portal!
The newest features include Sales Orders, AR Aging Report, and Service Part Stock
Sales Orders
There are different ways to look up a sales order. On the upper left hand side, you can search by your purchase order number, part number, Winco sales order number, or invoice number if you have any of that information. On the right hand side, you can choose a range of dates to search for orders. When you first open the window, it will default to list your open orders or you can change the status to closed or all.
When you find the order you want to look at, you can click on the order number or click on the PDF icon and a PDF of the sales order will automatically download.
If you click on the order number, this will give you a nice breakdown of the order. The order shipment and bill to information will appear with three drop downs to choose from:
LINE ITEM
A list of all items ordered
SHIPMENTS
A linking tracking number takes you directly to the carrier’s website so you can easily track your order. This will also list what was shipped and the quantity.
INVOICES
The invoicing features can be made available to individuals by contacting Aaron in accounts receivable to get access. Click on the Invoice number and a PDF will automatically download.
AR Aging Report
The AR Aging report will show you your credit limit, balance and past due amounts. You can download a PDF by clicking on the invoice number.
Service Part Stock Check
If you know the part number of the item you are looking for, enter the part number an select the Look Up Part button. The item will appear below with pricing and inventory status.
As always, we continue to improve and add features to our website. Stay tuned!
Did you notice that our portable generators are being updated with CSA (Canadian Standard Association) approval? We are very excited to add this safety certification so our friendly neighbors to the north can have dependable power for all of their needs.
What is the purpose of CSA?
CSA is a similar body as UL (Underwriter’s Laboratories) is in the US.
CSA standards regulate safety of applicable electrical products. In all ten provinces and two territories of Canada, laws require that electrical machinery and appliances connected to power sources conform to CSA safety standards regardless of type or quantity. In this respect, meeting CSA standards is mandatory for applicable electrical products.
In Minnesota, we are still under a
shelter in place order, #StayHomeMN. This order includes critical manufacturing
as an exception in which power generation falls into this category. WINCO has
continued operating our manufacturing and shipping operations during this
period.
We are taking this executive order
very seriously and have done what we can to maintain the safety of our
employees.
Account managers and support staff have been working off-site.
They are still reachable at the same phone numbers and email addresses.
Our factory is still up and running. We are making sure we keep
to the social distance standards and maintain our safety protocols.
We hope that during this difficult time you are healthy and safe.