Author: Josie

Maintenance Kits & Service Parts

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Maintenance Kits

Proper maintenance will help ensure you get a long and useful life from your generator.

Easy
The right parts all come in one box you
can take right to the generator. It is easy to
source, track and price.

Quality Parts
We only put the good stuff in our maintenance kits.
The filters will protect your equipment while we use
premium fully synthetic lubricants designed
specifically to give your engine the maximum
temperature range with a special focus on improved
cold starting.

Affordable
Not only are the kits full of good stuff we offer it at a
fair price. You will save time and money not having to
order and source each part individually.

Service Parts

At WINCO, we work hard to support you with the parts you need long term. We have the ability to provide
you with the parts and technical backing to support the broad range of engines and generators we use in
our products. We are ready to help with the following items.

  • Engine parts
  • Generator parts
  • Lubricants – premium fully synthetic products
  • Maintenance Kits

Engine partners:

  • FPT
  • Volvo
  • Honda
  • Briggs & Stratton
  • Isuzu
  • Ford

Generator partners:

  • Stamford
  • Mecc Alte
– BIG DOG

2020 Service School Announcement

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It is with a heavy heart that I have to announce that WINCO has cancelled all service schools for 2020.

Service school is something we look forward to and enjoy hosting. We enjoy meeting our partners while providing the tools and support needed to continue outstanding customer service for our end users.

As you can imagine, Service School is a hands-on training course. With our Nation still dealing with the COVID-19 outbreak we decided on the cautious approach.

Keep your eyes peeled for Service School 2021 announcements!

– BIG DOG

ASCO Manual Transfer Switches

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NOW AVAILABLE ON OUR ONLINE QUOTE TOOL!

The National Electric Code 70: 700.3(f) requires the ability to hook up back up power during maintenance/repairs of the primary back up generator. WINCO is now offering ASCO manual transfer switches with our without integrated camlocks and quick connect panels.

Markets for these backups include healthcare, telecom, or municipalities. A manual transfer switch provides cost-efficient back up power switching solutions.

ASCO 300 Series Manual Transfer Switches

Features:

  • Listed to UL1008 standard
  • Available from 150 to 3000 amps
  • 3 position switch with center off position
    • Pad-lockable in any position
  • Enclosures:
    • Nema 1
    • Nema 3R
    • Nema3RX
    • Nema 4
    • Nema 4X
  • Service Entrance available
  • Available with integrated quick connects

You an find all of our available ASCO manual transfer switches here.

ASCO 300 Quick Connect Panels

Features:

  • Input Panels listed to UL1008 standard
  • Output Panels listed to UL891 for switchboards
  • Available from 400 to 4000 amps
  • Lockable doors
  • Enclosures:
    • Nema 3R
    • Nema3RX

You can find all of our available ASCO quick connect panels here.

How Are They Used?

The manual transfer switch connects between the automatic transfer switch and the generators. When the main or permanent generator is taken out of service, you will flip the 3 position switch of the manual transfer switch to your back up generator. In the event there is a utility power failure, your facility will then get its power from your temporary generator.

– BIG DOG

Service School

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Mark your calendars, WINCO has two services schools coming up!

We were sad that we were unable to host Service School this month. As our state starts to open up, with have started to look at our future Service Schools. We have revised our August class

AUGUST 19th – 20th

  • Focus on our air-cooled units
  • Hands on training
  • Meet our staff and tour the factory
  • Dinner hosted the first night

August is a good time to visit Minnesota, weather is usually nice and warm. It snowed one August in 1945 but that was up by Canada, you should be safe!

NOVEMBER 11th – 12th

  • Focus on our liquid-cooled units
  • Hands on training
  • Meet our staff and tour the factory
  • Dinner hosted the first night

We recommend bringing a laptop and multimeter to our classes. For more information contact your WINCO Account Manager.

We hope you will be able to attend!

See you soon!

-BIG DOG

New Dealer Portal Features

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We have added more information tools on the portal!

The newest features include Sales Orders, AR Aging Report, and Service Part Stock

Sales Orders

There are different ways to look up a sales order. On the upper left hand side, you can search by your purchase order number, part number, Winco sales order number, or invoice number if you have any of that information. On the right hand side, you can choose a range of dates to search for orders. When you first open the window, it will default to list your open orders or you can change the status to closed or all.

When you find the order you want to look at, you can click on the order number or click on the PDF icon and a PDF of the sales order will automatically download.

If you click on the order number, this will give you a nice breakdown of the order. The order shipment and bill to information will appear with three drop downs to choose from:

LINE ITEM

A list of all items ordered

SHIPMENTS

A linking tracking number takes you directly to the carrier’s website so you can easily track your order. This will also list what was shipped and the quantity.

INVOICES

The invoicing features can be made available to individuals by contacting Aaron in accounts receivable to get access. Click on the Invoice number and a PDF will automatically download.

AR Aging Report

The AR Aging report will show you your credit limit, balance and past due amounts. You can download a PDF by clicking on the invoice number.

Service Part Stock Check

If you know the part number of the item you are looking for, enter the part number an select the Look Up Part button. The item will appear below with pricing and inventory status.

As always, we continue to improve and add features to our website. Stay tuned!

-BIG DOG