Support for Model: PSS8000/N
8kw Air-Cooled Package Standby System
| General Information | ||
| Operators Manual | Parts List | |
| Generator | ||
| Generator Troubleshooting Guide | ||
| Engine | ||
| Maintenance Guide |
8kw Air-Cooled Package Standby System
| General Information | ||
| Operators Manual | Parts List | |
| Generator | ||
| Generator Troubleshooting Guide | ||
| Engine | ||
| Maintenance Guide |
sam barnard –
Generator runs but will not generate electricity HELP
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Admin Peter –
Hey Sam. I am sorry to hear of your troubles! When an engine on a generator runs but the generator does not produce electricity, it can be a variety of problems from a simple circuit breaker trip all the way to a bad generator end. Please call our Service Line @ 507-357-6831 or use our Dealer Locator to locate a Service Center near you @ http://www.wincogen.com/dealer-locator/
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Jonathan Hostetler –
My standby generator will not start. I put a new battery in, but when I put it on run nothing happens. Where should I troubleshoot?
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Admin Dale Riebel –
Jonathan, it is unfortunate that it didn’t start. Inside the engine control module box, which your toggle switch is on, is a 3/4 amp fuse. Nothing happens if that fuse is blown. You need to remove that box from the rear of the unit and open it to get at the fuse. Sorry they didn’t make it easier 20 years ago. You can call our Service Department for further guidance if needed @ 507-357-6831. Thanks.
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Question
harold st peter –
Model 303447. When the toggle switch is set to run the engine will not turn over and there is a rapid clicking sound coming from either the solenoid or starter. I replaced the solenoid and now there is a slight wine and the engine will still not turn over.
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Josie Krugerud –
Hello Harold,
Sorry you are still having issues with your generator. Please contact our service department at 507-357-6831 or [email protected]. They will be happy to assist you.
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Question
Gary Snyder –
battery exploded it was 2 year old interstate battery . unit was not even running at the time,can I just replace the battery ?thanks gary
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Dale Riebel –
The battery likely became overcharged creating hydrogen gas as a byproduct. In an enclosed area, the hydrogen can be ignited by a spark or flame and explode the compartment it is in.
Since the battery exploded while the unit wasn’t running there is most likely a problem with the battery charger. If you also have the Winco transfer switch connected to this model we would recommend disconnecting the battery positive wire on the transfer switch DC terminal block. We would then recommend installing a stand-alone battery tender. The Winco part we would recommend for this unit is 16287-001.
After the charger is fixed you can replace the exploded battery. Disconnect the defective battery cables, negative first, and then clean up battery acid with a solution of baking soda and water. A common practice is to use a solution of one pound of baking soda to one gallon of water. The baking soda solution is to be added until the evidence of reaction, foaming, has ceased. The resulting liquid is to be flushed with water and the area dried.
Please contact our Service Department @ 507-357-6831 if you have questions or concerns.
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Need parts
Moraima –
Hi! I own a PSS8000/A and need the following parts: Fuel Solenoid (42942-000) and Gas Regulator (55559-000)
Can you please tell me where can I get them?
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Admin Dale Riebel –
Moraima,
You can order parts from our Service Department @ 507-357-6831.
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Question
william crook –
My PSS8000N will only supply about 3000 watts before the engine looses RPM’s. It’s got only 400 hours on it, with new plugs and air filter. Synthetic oil changed every 100 hours. It has never cut out on low oil pressure. I am able to adjust the regulator to an over rich condition, so the problem shouldn’t be fuel starvation. It was a good running system until abruptly; it just suddenly wouldn’t perform. Your thoughts?
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Admin Dale Riebel –
William,
I would recommend adjusting the valves. It is part of the engine maintenance schedule at 250 hours. Under “Service & Support” click on “Engine Support”, then go to Briggs & Stratton. There you will find a guide for adjusting the valves.
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Question
Mahdee –
I have a Winco PSS 8000 1997 model ..I moved and transfer it with me..
Now when I lost power the unit would not come.on
.I don’t even have power in the Auntomat transfer switch…I text the Battery line and I have power.there however none of the lights on the ATS are on…
There were on when I had power..
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Admin Dale Riebel –
Mahdee,
Please use our “Dealer Locator” to find your closest Winco Service Dealer. They would be the best at repairing your generator set and transfer switch. Someone will have to troubleshoot this to determine the issue. Hopefully it is something simple like a blown fuse.
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Question
Jason –
The PSS 8000 When turning on fuel from take Inside lp solenoid I continue to here lp flowing. With out it on. When tuen to run I hear the solenoid clicking. When click to run just the lp solenoid clicks doesn’t trip starter only when bypass the starter solenoid
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Dale Riebel –
Jason, you may have some defective parts such as the ECM (engine control module), starter solenoid, and a bad fuel solenoid. We have Winco Service Dealers that would be able to diagnose this on-site. Please use the “Dealer Locator” on our website to find your closest Winco Service Dealer.
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Question
James Chorkey –
My LP gas generator shut down I think it was due to low low oil put more oil in and now it don’t seem like I’m getting the solenoid for the Gas LP gas to energize not getting any gas what do I do
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Dale Riebel –
James, please contact our Technical Support Department @ 507-357-8334. They will be happy to assist you in troubleshooting or provide you your closest Winco Service Dealer.
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Question
Ronica –
HOW MANY SPARK PLUGS ARE ON THIS GENERATOR?
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Dale Riebel –
Ronica, there are two spark plugs on the engine.
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Question
Rance O –
My PSS 8000 is 23 years old and has run faultlessly as a backup to my off grid PV power system. After being idle over the summer, this fall the 3/4 amp fuse in the ECM has blown several times. Any ideas what might be causing that?
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Dale Riebel –
Rance, please contact our Technical Support Department @ 507-357-8334 or [email protected]. They will be happy to assist you.
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Question
anthony –
where is the engine control module box i need to check the fuse
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Dale Riebel –
Anthony, the engine control module box is inside the housing. Locate the toggle switch. The toggle switch is mounted to the box assembly. The illustrated parts list is on this page as well. If you have further questions please contact our Technical Support Department @ 507-357-8334 or [email protected].
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